They do OK work, Not great on customer relations. I have had them work on my and my families vehicles a few times each. Warranty on work is not good. Just recently I called to get a quote to have some something simple replaced (that was not an emergency) and there price was reasonable. Before I could schedule that work I had an emergency repair come up. I called to get a price but instead the person on the phone this time just gave me the run around and would not give me a price. So they lost that $425.00 And after that I don't think I will be having them do the simple job. Rather give it to a place with employees with better attidudes. another $300 lost.
Car-X Auto Service
314-984-9963
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The first Car-X Auto Service was founded in 1971 by a team of muffler shop owners, and this particular location has been in the area since the 1980s. Friendly and capable specialists are ready to help customers, saying that it does "pretty much everything" when it comes to auto repairs and services. Look for the tall yellow sign on Watson Road.
- Fax: 314-984-0283
- Hours: Mon - Fri, 7:30am - 6pm; Sat, 7:30am - 5pm; Sun, closed
- Handicap Accessible: Yes
- Payments accepted: American Express, Cash, Debit Card, Discover, MasterCard, Personal Check, Visa
- Associations/certifications: Automotive Service Excellence
- Parking: Free lot
- Auto repair services: Batteries, Belts, Brakes, Engine performance & diagnostics, Exhaust, Fuel injection, Heating & Cooling, Inspections, Oil/lube/filter changes, Steering system, Suspension, Tires, Transmissions, Wheels
- Body shop services: Dent and scratch removal, Painting, Wheel replacement
- Loaner cars: No
- Vehicle pick-up: Yes
- Vehicle drop-off: Yes
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I had an entirely different experience with Justin, the service manager. I had to have an emergency repair to pass emissions and not only was I accommodated, but the service, price and quickness was unbelievable. A BIG THANK YOU to the entire team, I will be back!